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Reviews

06/14/2014

Bad customer service

THIS SHOP IS A JOKE! IF YOU DIDN'T AUTHORIZE REPAIRS DON'T PAY! BE CAREFUL IF YOU BREAK DOWN AND ARE TOWED TO THIS SHOP. I broke down away from my home town in the middle of the night. The tow driver that was dispatched from our insurance company dropped my Honda off at A1 Automotive. The next day and first contact I had with this shop, I informed ABDUL I didn't need them to look at it I would be towing the car to our own mechanic. Abdul said "You owe me a diagnostic fee" I never asked their shop to diagnose my honda in the first place it was just dropped off in the middle of the night. I informed ABDUL I wasn't paying anything because I didn't authorize you to touch my car. He gets nasty and says you owe me $100. I am now in the process of filing a complaint with California Department of Consumer affairs for working on my car without getting authorization. Abdul should know better. REMEMBER IF YOU DIDN'T AUTHORIZE REPAIRS YOU DON'T HAVE TO PAY.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 510-400-8795

Brands
audi, honda
Payment method
amex, master card, visa, discover
Neighborhood
East Industrial
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Automobile Body Repairing & Painting, Automobile Consultants, Automobile Diagnostic Service, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Clutches, Dent Removal, Emissions Inspection Stations, Radiators Automotive Sales & Service, Towing, Truck Service & Repair, Used Car Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair
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