Herndon Auto Service

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SUPERIOR MECHANIC WORK & VERY COMPETITIVE PRICES AT HERNDON AUTO SERVICE IN FRESNO:

[SPECIALIZING IN MERCEDES BENZ]

On May 8, 2017, I brought my Mercedes Benz 300E 2.6 to Herndon Auto Service located on Herndon & Maroa due to the engine light turning red during the weekend and the warning light activated which warned me that some lights needed to be replaced. I contacted Ricky Altero, the owner, on Saturday, May 6, 2017 regarding all these issues. Ricky answered his cell phone during the weekend and guaranteed me that he would provide me with his own truck during the time that my vehicle would be in his shop for repairs. When I arrived on Monday morning to bring in my vehicle, Ricky had his truck parked and ready for me to take. There have been numerous times throughout the years that Ricky has even loaned me his own sports Mercedes Benz when my vehicle has needed repair work.

Arturo Alvarez, the top technician and supervisor from Herndon Auto Service, was honest and sincere with me and immediately informed me that he would replace my Engine Codes 16 EGR and Vacuum Change over-valve.
Arturo Alvarez even cleaned the EGR pipe which required an additional hour of labor but didn’t charge me for this additional hour. How many dealerships would perform extra work at no cost like Herndon Auto Service? Also, both Arturo and Ricky exhibited extreme care and cleanliness to my vehicle which has been regarded for so many people throughout Fresno as one of the cleanest Mercedes Benz they have ever seen.

I highly recommend Herndon Auto Service, because they take pride in all of their work, have very competitive prices, and take care of matters in a very professional and timely manner. Every single time that I have brought my vehicle to Herndon Auto Service, I feel like I am treated by Ricky Altero, Arturo Alvarez, and all the technicians as a VIP.

I will continually take my Mercedes Benz to your # 1 DEALERSHIP IN FRESNO: (559)-431-3556!!!!!

Donald Rotella

I have a Mercedes E350 and every time I been bringing my car to the Dealer for service and repairs but the prices and service are not the best. I been looking for a better shop and I found this shop as i was driving back home. As soon as I walked in I was welcomed and they took really good care of me and my car. My car had the check engine light and they kept the car for couple days, they got back to me explaining the issue my car had and price quote to fix it. When they call me to let me know my car was ready the manager was there to see if I had any questions. The price and customer services was pretty good. If you have European car, I'll recommend you this mechanic shop, its an excellent option, great service and friendly customer service.

Ricky and Daniel and the Mercedes Specialist who fixed my CLK 550 did such an OUT STANDING job! They did it much cheaper than the MB dealership and they picked me up and dropped me off.....I am impressed. If you're having issues with your Mercedes, this is the place to bring it. Thank you guys! I am so grateful!