Sears Fresno is your go-to for the top-rated appliances, durable tools, trendy clothing & everything you and your family need. Shop at Sears and find savings on name brands like Kenmore, Craftsman & Levi's and many more.
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Reviews

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Isabel A.

03/12/2019

Provided by YP.com

Worst service ever. Scheduled an oil change appointment & walked out 7 hrs later. I didn't get a call until nearly 3 hrs and I agreed to the suggestions of getting a new air filter & brake pads. In a 4hr time frame they never followed up. I had to call multiple times & showed up just before 5pm Sunday closing time. My car was still lifted & went untouched for 30 minutes until the mechanics finally rushed to piece it back together. That night I was left stranded right off the Olive Exit on the 99 a very dangerous area for a young female to be alone at 11pm. I paid for a new battery that wasn't even the issue, a quart of oil because it hardly had any, a tow truck to my house & a tow truck to Sears the next morning. I missed a full day of work and school to resolve this just to be told it's my fault. They claim it was just a coincidence that may relate to the code the car read on Sunday. Which they also failed to communicate with me. Now I have an engine light & leaking oil. Do not trust Sears. They will not take responsibility for their mistakes and do not care about their loyal customers.

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Daryn P.

11/02/2016

Provided by YP.com

I bought a torque wrench 10+ years ago when it was covered under a lifetime warranty and now they refuse to replace it because the policy changed to a one year warranty. I had them call a manager to discuss the problem and waited 30 minutes to be helped when there was hardly any other customers until I finally left because he never came. This is the absolute worst customer service I've ever delt with.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Brands
Dewalt, Fisher-Price, Keds, Maytag, Samsonite, electronics
Payment method
amex, cash, discover, master card, visa
Location
Manchester Ctr
Neighborhood
McLane
AKA

Sears (Temporarily Closed)

Categories
Department Stores, Builders Hardware, Clothing Stores, Consumer Electronics, Furniture Stores, Hardware Stores, Housewares, Landscaping Equipment & Supplies, Lawn & Garden Equipment & Supplies, Major Appliances, Mattresses, Tools
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