U S Flooring Factory Kitchen & Bath

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CLOSED NOW - Opens at 10:00am

Horrible service, communication, and product installation! Several cabinets were installed incorrectly and others have scratches all over them. They argued with me about the quartzite I chose and tried to have me settle for the wrong colors. We have been in our home for less than a month, and I have had to hire someone to come do repairs already! My dish towel drawer front fell off into my hand a couple of days ago when I went to open it! I contacted the owner yesterday, and I never received the promised return call! Our cabinets were the absolute most frustrating part of building our home. I would NEVER recommend this company!

So many problems to mention. This is the most dishonest business I have ever dealt with. Got a bid for new granite counter and backsplash. Was told I could pick any color of travertine out for the price quoted. When I picked a color, was told that all I could get was white unless I wanted to pay $1200 more than the $600 quoted. The counter installers said that the granited bar needed extra support, but refused to install proper support. The manager said they would only do that for more money. So the installers left boards propped from the floor to the granite to hold it level. I had to finish the installation myself. Many other problems. Really horrible experience.