CareNow Urgent Care - Frisco West

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Myself nor any of my family members will be back to this place. The customer service is horrible. They would sooner answer the phone than deal with a patient face to face. They are extreme mil slow and they misdiagnose. I wouldn't take my dog to this place. Better off waiting till Monday and go to your family doctor

Not sure why people only want to write bad reviews for places. I had a great experience at this location actually better than the Care Now that's closer to my home. Dr Hester was on the money for getting my daughter what she needed for the flu and bronchitis.

ATTENTION: This clinic does NOT support our Troops. They will not accept TRICARE, and don't care how sick you are...

I went to this clinic in the frist place for a sinus infection that I was given Amoxicilin for. Two weeks later I was still coughing and dripping like an old sink. I called in requesting them to put in a prescription for some stronger antibiotics and they instead put me in a prescription for some cough syrup. WTF?! I went back in for another apointment and was wating for over an hour before I left utterly disgusted at the care I had received. The staff are completely incomptent, not even knowing where the CVS up the street is at. Obviously the doctor is more concerned with creating repeat visits than he is about the health of his patients. I have never been so poorly treated by a doctors office in my life. I shouldn't have to go into a doctors office twice and risk catching something new while I am there when I have already been diagnosed. Save yourself multiple trips and go to a real doctors office where they will give you newer antibiotics.