IHOP

Write a Review214-872-3189

Been sitting here for 20 minutes, no food and no refills on our drinks. It's not a full house. Waitress passed us at least 4 times with empty glasses on the table

My family and I ate there on Christmas day , and 6 of 6 of us got severely Ill. We believe it was food poisoning. We called the Manager and they said PROVE IT! It couldnt of been anything else. We had other guest in our home who did not get sick. Only the people who ate here. DO NOT EAT THERE! The Manager was very rude about the situation.

Whatever you do, do not eat at this IHOP! The staff is great, but the cleanliness of the restaurant and the quality of the food stinks. If anyone is qualified to rate this restaurant, it is me. Although, I have had many good experiences, the bad experiences were getting to be more and more numerous. Many times, I have been given eating utensils that were dirty, the food was often cold, and the overall quality of the food has become terrible! I have many times found foreign matter in my food, such as insects, hair, plastic, paper, and unidentifiable matter. I had to give up eating there because I wasn't able to enjoy my meal because I was always looking for foreign matter. I blame most of their problems on poor management. Althogh the employees are very courteous and friendly, management is cold and sometimes rude. It seems that customer comfort, safety, and enjoyment takes a back seat to their desire to get the customer's money.



Because of their poor foresight and planning, I slipped on fell on the ice on their walkways this past December. Instead of being a victim, I quickly became the culprit. I felt they should have at least sanded and/or salted the walkways, but putting money ahead of customer safety seemed to be their goal. Although, they openly admitted their oversight and poor management practices, they failed to help me with my medical bills and to show any concern! I am extremely disappointed in their recent actions, or lack thereof, and with the treatment received. Although, it has been three months since the accident, I am still suffering with frequent headaches, neck pain, right shoulder pain, and right arm pain. I might never fully recover!