Diamond Nail Spa

Write a Review315-402-2711

CLOSED NOW - Opens at 10:00am

Salon is open 7 days a week although their hours are different depending on what internet site you visit. Prices are high compared to other area salons. The salon itself is usually clean however it's unnerving to see staff wearing medical face masks with no explanation (does the general public need to be concerned?) and to be clear, what I saw was not for the purpose of doing nails. The employee literally did not take the mask off between customers, going to the restroom and talking on the phone! Customer service mainly depends on the mood of the employees and often you are "rushed" through your service(s). The employees are typically rude and obnoxious to clients, talking among themselves in Vietnamese. I am by no means a difficult customer however when I am paying for a service I expect to be treated decently, not talked down to or berated. The quality of the services ranges from excellent to shoddy. It's hit or miss at this salon, leaning heavily towards "miss". There are plenty of other salons that I will gladly spend my money at. Diamond Nails needs a reality check.