SouthState Bank
450 Ee Butler Pkwy, Gainesville, GA 30501
Reviews
10/16/2015
Provided by YP.comDo not ever use them if you value customer service. We purchased tickets for the the Wings Over North Georgia air show (that was rain or shine) and they cancelled the show due to rain and would not refund our tickets-Wings Over North Georgia said we could drive back to Rome the following day (4 hour drive and rain prediction that day as well) or we could go next year...so I opened a dispute to get my money back with South State. South State denied my dispute by saying that it was "clearly stated on the website that there were no refunds"...I was like, "Well it was also clearly stated on the website it was rain or shine and they cancelled the show"...she said that it didn't matter the decision was made and that the case was closed. I even told her that I would be leaving the back because I felt this was poor customer service and all she said was "Is there anything else I can help you with today?". I'm canceling my account for a bank that will take better care of my money.
More Business Info
- Hours
- Regular Hours
Mon: Tue: Wed - Fri: Sat - Sun Closed - Services/Products
- Business Loans CDs Car Loans Cash Flow Management by Appointment Checking Accounts Coin counters available Credit Cards Credit Lines & Loans Home Equity Line of Credit (HELOC) IRAs Investments by Appointment Mortgages by Appointment Safe Deposit Box Safe deposit boxes available Savings Accounts - Money Markets Small Business & Commercial Banking Trust Services by Appointment
- Other Link
https://www.southstatebank.com/global/location-detail/431/450-E-E-Butler-Pkwy
- Categories
- Commercial & Savings Banks, Banks, Loans, Mortgages, Real Estate Loans