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Reviews

RP
Raphael P.

06/24/2015

Provided by YPmobile

Wish I could rate No stars! Rude, incompetent, customer service! Had a service call almost 2 weeks ago with no follow up with anybody on a parts order. Finally had to call in and they had no record of parts order. Service technician never returned my call even though customer service said he did. No missed call or voicemail. Any questions were answered with, "I don't know. I need to call the tech." Being upset I told the person who answers the phone, "You don't know anything." Then hung up. He then called back twice and said, "what did you say to me?" (Almost in a harassing manner.) In the end he called me back to say I called the tech and told him to not order your part. Basically, because they could not do their job in customer service as far as follow up, they turned me away. Unable to handle an upset customer professionally. I do not recommend this business.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 505-722-2499

Phone: 505-722-3955

Brands
refrigerators
Payment method
mastercard, amex, visa, discover, all major credit cards
AKA

A.M. Appliance & Mobile Home Supply

Other Emails

Categories
Mobile Home Repair & Service, Major Appliances, Recreational Vehicles & Campers-Repair & Service
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