Website IconWebsite
Everyone needs a place to lay their weary head. For travelers visiting Galveston, Comfort Inn & Suites Beachfront is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Comfort Inn & Suites Beachfront makes it easy to enjoy the best of Galveston. Free wifi is offered to guests, and rooms at Comfort Inn Hotel offer a flat screen TV, air conditioning, and a desk. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, newspaper, and express check-in and check-out. Guests of Comfort Hotel are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. Nearby landmarks such as Old City Cemetery (1.6 mi) and Galveston Fishing Pier (1.8 mi) make Comfort Inn Hotel a great place to stay when visiting Galveston. While you’re here, be sure to check out some of the Italian restaurants, including Papa's Pizza, Grotto Ristorante, and Sapori, all of which are a short distance from Comfort Inn Hotel. Should time allow, The Seawall and Galveston's 61st Street Fishing Pier are some popular attractions that are within walking distance. Whether you’re traveling for business, pleasure or both, Comfort Inn & Suites Beachfront is sure to make your visit to Galveston one worth remembering. Everyone needs a place to lay their weary head. For travellers visiting Galveston, Comfort Inn & Suites Beachfront is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Comfort Inn & Suites Beachfront makes it easy to enjoy the best of Galveston. Free wifi is offered to guests, and rooms at Comfort Inn Galveston offer a flat screen TV, air conditioning, and a desk. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, newspaper, and a convenience store. Guests of Comfort Inn & Suites Beachfront are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, free parking is available. Nearby landmarks such as Galveston Fishing Pier (2.9 km) and Galveston Island Historic Pleasure Pier (4.4 km) make Comfort Inn & Suites Beachfront a great place to stay when visiting Galveston. While you’re here, be sure to check out Pho Tai, one of the Vietnamese restaurants that can be found in Galveston, which is a short distance from Comfort Inn Galveston. Should time allow, The Seawall and Galveston's 61st Street Fishing Pier are some popular attractions that are within walking distance. Whether you’re travelling for business, pleasure or both, Comfort Inn & Suites Beachfront is sure to make your visit to Galveston one worth remembering. Everyone needs a place to lay their weary head. For travelers visiting Galveston, Comfort Inn & Suites Beachfront is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Comfort Inn & Suites Beachfront makes it easy to enjoy the best of Galveston. Free wifi is offered to guests, and rooms at Comfort Inn Hotel offer a flat screen TV, air conditioning, and a desk. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, newspaper, and express check-in and check-out. Guests of Comfort Hotel are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. Nearby landmarks such as Old City Cemetery (1.6 mi) and Galveston Fishing Pier (1.8 mi) make Comfort Inn Hotel a great place to stay when visiting Galveston. While you’re here, be sure to check out some of the Italian restaurants, including Papa's Pizza, Grotto Ristorante, and Sapori, all of which are a short distance from Comfort Inn Hotel. Should time allow, The Seawall and Galv...
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

M
marybeth32953

05/17/2011

Provided by YP.com
It seems most appropriate that...

It seems most appropriate that I just cut and paste my letter to Choice Hotels:



Dear Sir/Madam,





We have been unable to directly resolve our billing issue with the Comfort Inn and Suites Beachfront and General Manager Sam Shah. I wanted to make you aware of the unprofessional behavior of Mr. Shah, as he is a representation of your company.



As a small ship repair business, we travel frequently throughout the United States and, up to this point, have been satisfied with the various Choice Hotels at which we have stayed. Unfortunately, we will no longer consider any Choice Hotel properties because of our most recent, and very unpleasant, experience with Mr. Shah.



I am enclosing the letters we received both from Mr. Shah and Choice Hotels. You can see that we experienced a billing issue. Earlier this year, we paid $69.99 plus tax per night. When I booked new reservations on 2/25/11 (for seven rooms for the time period of 4/10/11 to 5/16/11) Mr. Shah quoted the same price we’d previously been given. The owner of our company checked out on 4/29/11 and noticed that we were being charged an additional $20 per night. The clerk, Dipen, assured (the owner of our company) that this was a mistake, which could easily be corrected in the morning with a phone call to Mr. Shah. This was not so. When we realized that Mr. Shah would not be cooperative in honoring his initial quoted rate, we made the decision to move our crew to another hotel. Mr. Shah realized he would be losing our business so he disallowed our employees access to their rooms until our foreman signed for the $89.00 a night rate. When our foreman declined to sign for the higher rate, Mr. Shah called the police. This was completely unnecessary, as I am sure you would agree. Eventually, our foreman relented only so our employees could obtain their belongings.



We have attempted to protest the charges (now totaling over $18,000) through our credit card company but have been unsuccessful due to our negligence in obtaining a written quote from the hotel. It is unfortunate that a verbal agreement is no longer an acceptable business practice.



I would also like to mention that Choice Hotels’ decision to send our complaint on to Mr. Shah seems akin to asking a child to choose their own punishment.



I do intend on posting this information on all possible hotel-finder websites (i.e. hotels.com) in an effort to warn other consumers of Mr. Shah’s unethical business practices, as well as Choice Hotels’ inaction in this matter.



Attached you will find reviews I’ve retrieved from such website further demonstrating Mr. Shah’s typical behavior.



I look forward to your reply.



(written by office manager)

More Business Info

Hours
Regular HoursMONDAY-SUNDAY
Extra Phones

Fax: 409-741-8886

TollFree: 877-424-6423

Phone: 409-220-1423

Brands
Comfort Inn
AKA

Comfort Inn - Franchise

Comfort Inn & Suite - Franchise

Other Links

http://www.comfortinn.com

https://www.choicehotels.com/texas/galveston/comfort-inn-hotels/tx743

Categories
Motels, Hotels, Lodging
Suggest an Edit