WestVet Emergency and Specialty Center

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Unless you want a misdiagnosis, don't go here. They are no longer the only 24 hour emergency vet in town. They unfortunately missed that my dog had cancer and it did not get treated soon enough. We finally went for a second opinion but it was too late. This did not happen just once with one doctor, it happened twice as another doctor misdiagnosed an eye problem. They have so many problems, not just with the Doctors but also with billing and they even gave me a wrong prescription- wrong milligrams for body weight. Save yourself a lot of trouble and heart ache and go to another vet or seek a second opinion no matter what!

I wish there were a rating lower than the one I have chosen. My neighbors had to take my Pug to this emergency vet clinic for me, I was at work ,in training and could not leave. I ended up almost losing my job because these sorry excuses for a animal care clinic would not even exam my Pug without upfront payment of 918.75. I had educated them that I had my wallet Lost/Stolen two days prior to this. My Credit Union is in Spokane and I was waiting on a new card and checks. My Pug was having Cluster Seizures and the previous vet that she was at earlier in the day recommended this evil place. Kelly, the receptionist / animal hater was so mean, not rude, not unprofessional just mean and cruel. She made me give her my bank account number so she could call my bank to verify my balance. She did not get a answer ( Surprise!) it was late evening, and this is a small credit union. I was crying and begging for them to take a look at my Pug and to please help her, I offered the keys to my

I wish there were a rating lower than the one I have chosen. My neighbors had to take my Pug to this emergency vet clinic for me, I was at work ,in training and could not leave. I ended up almost losing my job because these sorry excuse for a animal care clinic would not even exam my Pug without upfront payment of 918.75. I had educated them that I had my wallet Lost/Stolen two days prior to this. My Credit Union is in Spokane and I was waiting on a new card and checks. My Pug was having Cluster Seizures and the previous vet that she was at earlier in the day recommended this evil place. Kelly, the receptionist / animal hater was so mean, not rude, not businesslike just mean and cruel. She made me give her my bank account number and she called my bank to verify my balance. She did not get a answer ( Surprise!) it was late evening, and a small credit union. I was crying and begging for them to take a look at my Pug and to please help her, Ioffered the keys to my car, the title,

I wish there were a rating lower than the one I have chosen. My neighbors had to take my Pug to this emergency vet clinic for me, I was at work ,in training and could not leave. I ended up almost losing my job because these sorry excuse for a animal care clinic would not even exam my Pug without upfront payment of 918.75. I had educated them that I had my wallet Lost/Stolen two days prior to this. My Credit Union is in Spokane and I was waiting on a new card and checks. My Pug was having Cluster Seizures and the previous vet that she was at earlier in the day recommended this evil place. Kelly, the receptionist / animal hater was so mean, not rude, not businesslike just mean and cruel. She made me give her my bank account number and she called my bank to verify my balance. She did not get a answer ( Surprise!) it was late evening, and a small credit union. I was crying and begging for them to take a look at my Pug and to please help her, Ioffered the keys to my car, the title,

I have a dog with congestive heart failure and she has been seen by West Vet for a year now and they have been nothing but the ABSOLUTE best! I am amazed at the negative reviews that I have read. She would have not lived this long without them and I am extremely grateful for them. They have compassion and a true heart. I would recommend the West Vet in Garden City to anyone.

I would not recommend the vet office to anyone! They made us feel like TERRIBLE dog owners and the doctor was extremely rude to us. She talked to us like we should just know everything she was talking about even though we were told something different from other vets FROM THE SAME OFFICE. Its a long story but I take good care of my dog, she is my baby and I don't appreciate being treated like a bad mom. Basically they prescribed a medicine and we were told they had dangerous side effects on her liver and they didn't know what was wrong with her. When I told the vet that we were worried about the dangerous side effects she said, "Why would we give pills to a dog if they were dangerous?" She even rolled her eyes at us. Like we were stupid and should just know that, even though we were told that initially. I will NEVER take my dog to that place again.

This review was regarding an experience with WestVet Emergency Care Center, not Northwest Animal Hospital. Thank you.

I took my dog in for treatment and paid $962 upfront, knowing that the charges could go as high as $1200. After the initial tests, xrays, treatment, and boarding, I was advised that my dog should stay another night for observation as he hadn't yet eaten. He was showing no further signs of illness. I asked how much this would cost and was quoted $150. I explained that this was more than I could afford and would be coming to get him. The representative told me that I would need to pay $30 for xrays to close out my bill. When I arrived at the clinic, I was handed a bill for $116. I told the receptionist only moments ago I was told I owed only $30 on this bill. She went back to speak with the vet and told me that I was being charged $116, with no explanation for the additional $86 which had been tacked on to the bill since our phone conservation. There are other 24 hour vets in the area who have integrity and care about keeping customers. I will never go back here again.

Help with my dog was fast, efficient and I am so grateful for the expertise they showed. I would reccommend anybody to go to West Vet.

such a wonderful staff, helpful and kind to my pet, so glad they are open 24/7!

They have a full onsite helpful staff, including a doctor, that is experienced and knowledgeable.