Jack in the Box

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I give Jack in the Box on 13510 S. Western Ave. Gardena, Ca 90249 a BIG THUMBS DOWN! My company Independent Ink Inc. received coupons for buy one get one FREE. It also stated that: Feel free to PHOTOCOPY and distribute these great offers to your employees. I did just that, and once it was time for my lunch I go there and the gentlemen tells me that he CANNOT honor my coupon. I told if him if I brought him proof that I could make copies, would they then honor it. Got the proof mind you this is taking time out my lunch hour. When I show him the original copy he tells me that the Manager said that their not participating and will not honor the coupons. We received these coupons today 3/11/08 here at my company. All employees were excited. I was given the wrong number to the Coorporated office and now when I called the restaurant for the fourth time the phone just rang and then I was placed on hold for 20min. Then I called back for the fifth time and now the phone is busy. I am very disappointed how my situation was handled, it was not very professional at all, and will no longer partronage the Gardena Jack In The Box. It clearly states in black & white that the this paticular store was, and would honor coupons, and stated that making photocopies was okay.





Sincerely,

A Disappointed Customer

Who Will No Longer Purchase

Anything from that store again

EVER!



P.S. It's the principle why send out such coupons, if the store and it has the address on it are not going to participate