Bill Herridge - State Farm Insurance Agent

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Our family trust has a liability policy issued by State Farm through Bill Herridge. When the mailing address was changed State Farm mistakenly cancelled the policy because someone thought that there were multiple locations and that the ownership of the property had changed. The letter from State Farm was unclear about why the action was taken. Bill called State Farm, determined the problem, went to the tax office and found that the assessor had wrongly changed the name of the property owner from the trust to the trustee, went to the clerk's office and got a copy of the trust, took it back to the assessor and got the ownership corrected and then got the policy reinstated. All of this was done on a policy that has a premium of less than $100 and generates a miniscule commission. Great service and way beyond what would be expected. I'm especially grateful since I live in California and all of this would have been difficult for me to do long distance.

This man cares about how much money he can get from you and not what service he can provide. He takes advantage of disabled veterans. I am a combat service related disabled vet with TBI (Trumatic Brain Injury) and I rely on automatic draft to pay my bills. We changed dates on payment to match wife's new job and this appears to put a hold on payments until you come in person and make a payment or so say the other agent Jerry. So my policy was canceled for no pay after 10 years with state farm and 2.5 with this guy. I was called to sell me products but not to tell me we needed to come in or just ask if there is a problem. Nooooo they claim they sent one letter which now that I am pushing the issue another letter has mysteriously appeared. Oh and a note on my file that when I called to add another vehicle they told me I needed to make a payment. This was not the case because I ask them specifically if I needed to make a single payment to add the jeep because it was end of year. No MR. Tucker, we will bill it... So I go on vacation to Colorado WITHOUT INSURANCE!!!! All because its not their job to call us and inquire if there is an issue. Gatesville has less than 4ooo people. There are 6 insurance agencies. Do the math. He found time to have his staff call to sell me add ons but not alert me that there was an issue. DO NOT USE THIS SORRY EXCUSE FOR AN AGENT!! HE ONLY WANTS YOUR MONEY!! Now I have to sue him as I was in a wreck that left a 1 inch scratch on the bumper of the other car and they will not cover me..all of this over less than $500. Lawsuit against him, the lady that lied and State Farm.