Big Bear Pizza & Subs
815 E Parkway, gatlinburg, TN 37738
Reviews
03/17/2020
Provided by YPmobileWe stayed at the Bent Creek Glof Village for a week. We ordered pizza from Big Bear Pizza and it was delivered to our room quickly. The pizza was hot and delicious. Made my evening easy.
10/19/2016
can i give 0 stars?? hands down the worst pizza experience. the first order we got had burnt wings with the sauce so burnt it was black on the pan, the pizza was chewy and terrible, and it took 1.5 hrs to reach us when we'd been quoted 45 mins. so we called and the "lovely" mgr rhonda said she would give a FULL credit of a $75 order (NOT WORTH 75 CENTS) AND reissue the order to be there in 30 mins... another 1.5 hrs later and it was STILL crap. one of the pizzas was cold and hard like it had been sitting out overnight. the parmesan garlic wings we'd ordered literally had so much parm cheese dumped on it that it looked like a ritz cracker casserole. not only was the food terrible and SLOW, but they did NOT give credit as promised, they charged another $50. upon calling back, the manager rhonda put "christopher" on the phone who claimed to be a mgr but refused to provide his last name, and was only repeating what rhonda was saying in the background. the delivery guy said there was on a chris there who was a line cook. cant wait to talk to the better business bureau about this.
10/19/2016
Provided by YP.comcan i give 0 stars?? hands down the worst pizza experience. the first order we got had burnt wings with the sauce so burnt it was black on the pan, the pizza was chewy and terrible, and it took 1.5 hrs to reach us when we'd been quoted 45 mins. so we called and the "lovely" mgr rhonda said she would give a FULL credit of a $75 order (NOT WORTH 75 CENTS) AND reissue the order to be there in 30 mins... another 1.5 hrs later and it was STILL crap. one of the pizzas was cold and hard like it had been sitting out overnight. the parmesan garlic wings we'd ordered literally had so much parm cheese dumped on it that it looked like a ritz cracker casserole. not only was the food terrible and SLOW, but they did NOT give credit as promised, they charged another $50. upon calling back, the manager rhonda put "christopher" on the phone who claimed to be a mgr but refused to provide his last name, and was only repeating what rhonda was saying in the background. the delivery guy said there was on a chris there who was a line cook. cant wait to talk to the better business bureau about this.
06/29/2013
Provided by YP.comas a owner of a pizza restaurant i had the pleasure of eating at big bear pizza what a great atmosphere and friendly staff not to mention that the food was unbelievable will definly be back
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Payment method
- amex, discover, master card, visa
- Other Link
- Categories
- Pizza, American Restaurants, Italian Restaurants, Restaurants
- Other Information
Cuisines: Pizza, Italian, American, Continental, European