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Reviews

DG
Dugger G.

04/22/2018

Provided by YP.com

I took a very fine oriental rug to them to get cleaned. I was told it would cost $800 because there were pet stains on the rug. I asked them if this rug was worth spending that kind of money and they assured me it was worth it. They showed me a rug that was identical to mine that they were selling for $30,000. That convinced me. They delivered it and I just un rolled it today. I was stunned when I saw what they had done to it. It looks like they poured bleach on it. It is ruined. I took it to another place and was told that this rug was now worthless . I trusted these people and they not only took me for $800 they ruined my rug. I don’t understand how anyone could do business like that. I am writing this to warn others who may be thinking of going there. This was an expensive lesson for me.

More Business Info

Quality Hand-Knotted Rugs Since 1994

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
We also offer quality information and free design consultations, a trade-in policy and a full-service Oriental Rug cleaning and repair department. We offer quality discount rugs at an exceptional value. We gurantee you the lowest price, that is because we are able to get the rug to you direct from the maker. Taking time and personally working with each of our customers to meet their specific needs sets us apart from our competitors. In a time when rushed impersonal service is the norm, we take pride in our customer service. We constantly strive to provide the best service available. Please call us if you have any questions about any of our area rugs or if you have seen a rug somewhere else and are looking for a prices quote. We offer the most comprehensive collection of area rugs carefully selected at the lowest prices, guaranteed! Shop our on-line gallery of fine area rugs for the best selection and quality at discount prices. With so many choices available from Contemporary, Traditional and Persian Rugs you will be delighted at choosing the perfect set of rugs.
Payment method
check, debit, visa, master card, amex, discover
Location
Carrefour At Kirby Woods
Other Link

http://www.orientalrughouse.net

Categories
Carpet & Rug Dealers, Carpet & Rug Cleaners, Carpet & Rug Repair, Rugs
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