Arizona Sun Family Medicine

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I completely agree! I have been seeing Dr. Patel for a couple years and everytime I've gone in the ladies at the front desk are very rude. You can tell right off the bat they don't care about the patience. They've even miss placed my bloodwork! The last 2 days I've been trying to get a hold of my doctor and they keep insisting he's in conferences, keep bothering me about what I need him for, then when I told her, she had the nerve to tell me what she thought Dr. Patel would say and that there's no reason for him to call me back. It is very disheartning to realize that you're doctors office does not care about you well being.

I never saw Dr. Patel. I did see Lois Henderson and she was great. Extremely helpful and nice. However, I finally had to change providers. I have never been treated so rudely by a front office staff. Every time I went in there was another problem. The last straw was when they neglected to communicate with me about test results that I needed to have and then were completely rude to me when I questioned being charged. I did like Lois, however, there are a lot of doctors out there and would prefer to be able to count on the front office to be organized, knowledgeable and friendly. At this office they are not!