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C
cupcake21

06/16/2011

Provided by YP.com
Shenandoah Mill was disappoint...

Shenandoah Mill was disappointing.



My mom is an interior decorator and has a great eye for potential. She saw just that in Shenandoah Mill. When we found out that we could use our own vendors, it seemed like the place was perfect. The price seemed really high for what was provided but we were assured it was worth it by Patrick. I was too excited during the first meeting (which took place during an open house event) to notice the lack of professionalism exhibited by those whom we met with but it soon became apparent throughout our later dealings.



When we asked about how much time we would have for setting up, the answer was foggy. Then Patrick said that we would have to pay $400 per hour extra for decorating. With an already high price for just a venue this was outrageous. With a lot of persuasion, we convinced him to let us decorate outside as long as we wanted but we would only have an hour inside previous to the wedding. Needless to say, my mom gathered as many friends and family to help decorate with such a short amount of time to do it in. There were many complaints to my mom from the owners on the day of the wedding during set up that there were too many people helping decorate and that people were going to ruin the shrubs. This was not even a possibility because my mom stressed being respectful during the setup to those helping out.



Any questions I had were usually left unclear or even just unanswered. These questions were ones that should have been readily answered by this business such as, “How much would it be if I rented chair covers for the outdoor chairs?” Instead of a price, I got the response, “I would have to call around & see.” It almost seemed like he expected me to order them without even knowing the price & just paying whatever for it later. Anyone who is or has planned a wedding knows that the budget comes first!



My wedding turned out beautiful thanks to all my loving friends and family but I do not have Shenandoah Mill to thank for that. They were more of a headache than a help.



If you are looking for a rustic setting for your wedding, look elsewhere!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Sat:
SunClosed
Payment method
amex, discover
Categories
Wedding Chapels & Ceremonies, Marriage Ceremonies, Wedding Reception Locations & Services, Wedding Supplies & Services
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