Ulta Beauty
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2779 S Market St, Gilbert, AZ 85295
2779 S Market St, Gilbert, AZ 85295
WebsiteReviews
05/17/2010
Provided by YP.comToday, I tried to make an exchange without a receipt and was told by one manager that I could. Upon returning to the register with my exchange plus additional items I was told by the new operations manager that I could not make the exchange. Apparently she has the flexibility to make the exception, but refused to do so, and since the other manager was from another store, her promise to allow the exchange was void. As I voiced my complaint, I was told to leave the store because she didn't like the fact I was talking about her lack of customer service in comparison to the previous manager. My husband was with me and neither of us yelled, swore or did anything to warrant her response. I've been an Ulta Club member for 6 years! Where did customer service go? My return was $10 and I used the product, an eyeliner pencil, once. I will only shop Sephora from now on.
More Business Info
- Hours
- Regular Hours
Mon - Wed: Thu - Sat: Sun: - Services/Products
- In_Store_Shopping
- Brow_Services
- Services08
- Hair_Services
- Curbside_Pickup
- In_Store_Pickup
- Brands
- Divi, Dr Teal's, Drunk Elephant, Earth Therapeutics, EcoTools, Elizabeth Arden, Essie, Evian Mineral Spray, Fairy Tales, First Aid Beauty, Fourth Ray Beauty, Freeman, GOLDE, Ga.Ma Italy Professional, Glamnetic, Good Dye Young, Hollywood Fashion Secrets, Homebody, Honest Beauty, I Dew Care, Impressions Vanity, Joico, Juice Beauty, Juvia's Place, KVD Beauty, Kenra Professional, Keracolor, Keranique, Keratin Complex, Kinship, Kiss, Kitsch, L'ange, L'anza, L.A. Girl, La Roche-Posay, Laura Mercier, Lemme, Lip Smacker, Live Tinted, LolaVie, Love Wellness, Loving Tan, MONDAY Haircare, Mad Hippie, Madison Reed, Makeup Revolution, Mario Badescu, Milani, Milk + Honey, NATASHA DENONA, Nair, NatureLab. Tokyo, Nioxin, No7, OPI, Odele, Oh K!, Olay, Olivia Garden, Origins, PATTERN, PMD, PROVENCE Beauty, Pacifica, Patchology, Paul Mitchell, Pixi, PooPourri, Pureology, Rapidlash, Real Techniques, Sacheu, Sally Hansen, Schick, Sebastian, SeroVital, Sexy Hair, Shimmer Lights, Skin Gym, Slip, Smashbox, Soap & Glory, Solawave, Stila, Sugarbear, Tanologist, Tartan + Twine, The Good Patch, The Ordinary, The Vintage Cosmetic Company, TheraBreath, Toppik, Urban Decay Cosmetics, Urban Skin Rx, Vacation, Verb, Wella, Wet Brush, Womaness
- Payment method
- amex, apple pay, debit, visa, master card, cash, check, discover, cash only, diners club, jcb
- Location
- San Tan Village Marketplace
- Other Link
- Categories
- Cosmetics & Perfumes, Beauty Supplies & Equipment