MoonLite MotorWerks

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The worst experience ever! If you're a BMW enthusiast as I am, stay far away! They managed to put in my control arm bushings backwards. They fell out while driving at high speed, and they even got an attitude with me after taking the car back. Moreover, they tried to overcharge me by a couple of hundred saying that it took them longer to install the bushings (because they put them in backwards). They also failed to provide me with an alignment spec sheet (second time) after multiple attempts (my alignment is worse than before). Please stay far far away; these guys are the worst ever!

This was the best customer service experience I have ever had with a repair shop, period. Paul bent over backwards to take care of me, despite the fact that they are obviously a very busy shop. I actually ended up paying less than I was originally quoted. Unlike other places, I didn't feel like I was being nickle and dimed for repairs I didn't need. Furthermore, Paul took the time to really explain everything that was going on with my car and issues I will need to look out for in the future. I'll be taking my Audi A6 back to MoonLite in the future for sure.