National Auto Sales

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Bought a car from them almost 5 months ago for 1500 down. Had a 3 month 3k mile warranty. About two months in i noticed some transmission issues, brought it back twice but we couldn't seem to get it to act up when i was at the dealership. On the 4th month the trans completely went, i stopped up to see what they could do... to my surprise they acted very proffesional. Told me since there were 'notes in the computer of the issue' that they would pick up replacing the trans. I was very skeptical because i was out of warranty and worried they would charge me somehow or hold the car till i pay for the transmission. A week later i recieved a phone call to come pick it up... not only did they do it for free a month after the warranty ran out, but they gave an 18 month warranty on the trans!!! This is the first review ive ever written, but since they went out of their way for me i would like to do the same!!! Very satisfied

upon arrival this place was sketchy. The sales guy was wearing a athletic white undershirt shorts and old sneakers. after making a deal I discover things to be wrong with the car and they were unwilling to take something off in the price.



After doing my part leaving a deposit and bring cash the next day I was informed the title was not in their possession and i would have it next week.



I left with the car two weeks later no word on the title. I called and was told I would be called back this happened three times in a week.



week number 3 no call back no title.



week number 4 called back but still unsure of title status



week 5 title shipped with usps

dealer put the wrong address on the mail and it was lost in the mail



week 7 title received but dated for 3 week prior so I had to pay a $25 fee at the DMV since it was over 10 days





I call to complain and I'm told there is nothing they can do but give me a $25 credit on the next car I buy...





really unprofessional and i would never do business with again