Jalisco Mexican Restaurant

Write a Review860-652-0416

CLOSED NOW - Opens at 11:00am

I'm giving this restaurant a one star rating only because I can't give it a negative star rating.



I, along with my daughter and vegetarian son-in-law, decided to try this place based upon the reviews found on Yelp.



The service was the worst I've ever experienced at any establishment. We waited 20 minutes before anyone, including the OWNER (who was able to visit ever other table, OTHER than ours), even stopped at our table to see if we'd been helped. The waiter, who never introduced himself, finally took our drink AND food order together and it took another 45 minutes before our food arrived, even though 3 other patrons that had been seated after us received their meals, paid and left.



To add insult to injury, the vegetarian burrito was served to my son-in-law with chicken. The waiter proceeded to argue with us that there was no chicken in the burrito, even after it was pointed out to him. It took my flagging down the owner to get the situation remedied, and although the second attempt arrived within 15 minutes, it tasted rancid.



My chicken mole', was nothing more than over cooked, rubberized chicken swimming in a peanut butter sauce, sprinkled with sesame seeds. The refried beans and rice tasted of rancid peanuts. The avocado tostada (a side dish) was ok, but we were charged $12 for a very small plate.



Our waiter became non-existent after that. I literally had to stand up from our table in order to get our check, which was over $70. We were over charged for drinks, things that had been ordered, which were not served had been charged to us as well.



Just to add the cherry on top of this really horrible experience, when I finally got the check, the waiter didn't even bother to leave a pen for me to use to sign the receipt, even though he had two in his hand when he handed me the check.



I have worked in restaurants and understand the problems of being under staffed, however, this went far beyond a mere front of house staffing situation. The food was horrible, the service was atrocious and the prices were WAY TOO high for the experience.



I highly recommend to anyone looking for Mexican food to go anywhere other than Jalisco. As I sit here writing this review, I am having serious gastric distress, and fervently hope not to experience the food again tonight.

Food is very good and service is excellent

hi i just love this place the service is great i like every thing because its fresh i feel like am at mexico with all the colors that they have in there and nice pic every body is real nice they make you feel like home i like nick and eric they take care of me they have a full bar the margaritas are the best i love them the food the aroz con pollo dlx burrito chimi every thing is good i just can keep going on and on and on i will keep going all the time i can lunch and dinner