Firestone Complete Auto Care
7592 Ritchie Hwy, Glen Burnie, MD 21061
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Reviews
11/13/2015
Provided by YP.comOn Monday I made an appointment to come in Friday at 10 am to have 4 Firestone tires installed. Showed up on time. My car still wasn't in at 11am - status per manager: 'we'll get to it soon'. At 11:30am I asked why with a 10am appointment my car was still out in the parking lot. Manager said they hadn't had any open bays. I pointed out that at least 4 cars had been moved in, but not mine. He said mine would go in as soon as the next bay opened up. Beginning at 11:40am there was an open bay, but no car was put in. At noon the adjacent bay also opened and soon 2 cars went in - not mine. I asked the manager what was up and he said they'd been busy and he didn't know how mine "got lost", but he could get it in soon. Two wasted hours was enough. I took my keys back and will go somewhere else where the customer's time is valued and they don't lie to you.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 410-760-2321
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, discover, amex, visa
- Other Link
https://local.firestonecompleteautocare.com/maryland/glen-burnie/7592-ritchie-hwy/
- Social Links
- Categories
- Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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