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Reviews

M
m.guiteau

10/05/2009

Provided by YP.com
CONSUMER

I PURCHASED MULTIPLE SHOES ON 9/27 AMONGST THE SHUFFLE ONE PAIR WAS FOR MY HANDICAPPED GRANDMOTHER. uOUN ARRIVAL AT HOME IT APPEARED THAT THE SHOE WAS WORN.



I CALLED ON 10/3 AND EXPLAINED THE SITUATION ,WAS TOLD TO RETURN ON THE NEXT DAY TO SPEAK WITH THE MANAGER ,WHICH I DID. THEY MANAGER AT THAT TIME WOULD NOT HONOR THI SITUATION ,I HAD TO RETURN WHEN MR.RAQUID ( STORE MANAGER).



ON MONDAY I CALLED AN MR. RAQUID WAS EXTREMELY RUDE AND STATED THAT I SHOULD GO THROUGH THE ENTIRE STORE MYSELF AND FIND A USED SHOE ( BE OBNIOXOUS TOWARDS MT COMPLAINT ),HE THEN HUNG UP THE PHONE. I IN TURN CALLED TO OBATIN THE MGM HEADQUATERS PHONE NUMBER AT LEAST 5TIMES ,THEY REPEATEDLY PLACED ME ON HOLD,AND IN THE BACH GROUND HEARD THE MANAGER SAY " JUST HANG-UP ON THE B...,





I WAS APPAULED, I HAVE BEEN A FAN OF MGM FOR AGES ,HOWEVER THIS LOCATION AND MANAGER NEEDS FURTHER TRAINING.



IF YOU MEET A STORE MANAGER, NAMED RAQUID RUNNNNNNNN!!!!!!!!!!

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
all major credit cards, discover, amex
AKA

M J M Shoes

Categories
Shoe Repair, Shoe Dyers, Shoe Stores
Other Information

Wheelchair Accessible: Yes

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