Appliance Express

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The worst!! These guys are clowns! Stay away! The service Tech "Lee" seems to be high on something. Use another company. Check out all the negative reviews on Yelp, That will tell you everything.

Appliance Express Glendale, AZ was contracted by Frigidaire to perform extended warranty repairs. The provider failed to perform the services because as a customer I complained to Frigidaire about Appliance Express responsiveness.



Our Frigidaire stopped working due to a electronic control board issue with error codes "SY CF". Upon calling the extended warranty department at Frigidaire they stated to call their service contractor Appliance Express. Upon contacting Appliance Express I was put on hold several times for extended periods and never got to speak with anyone. The last call rolled into a "we are closed" voice mail. I called again the next morning and the gentlemen who answered the phone was unprofessional. He became upset because I called several times and stated to me "call Frigidaire and tell them I am refusing your work order due to personality conflict" and hung up. Frigidaire could not find another contracted service vendor to come out for another 3 days.

I called Appliance Express when my refridgerator stopped cooling. The technition was here on time and knew right away what the problem was. Lee was professional and took the time to explain the problem. The next time I need to have anappliance repaired they will be the only call I will make.