Chili's Grill & Bar
8016 Cooper Ave, Glendale, NY 11385
Reviews
09/11/2016
Provided by YP.comI eat at Chili's often however as far as the hosts are concerned, poor customer service. My boyfriend & I called ahead & placed our name on the list. We arrived & the the host Ryan with whom I spoke to on the phone as well, stated it would be 5 mins. 20 mins passed, still no table. A new host replaced him. I approached Ryan about our table, he replied, I'm off shift now. I said what about our table, he replied your name was called. I asked how could that be when we were standing Next to you the entire time. He replied again, well I'm off shift now. No courtesy to correct his incompetence knowing he screwed up. It wasn't until I raised my voice that another employee said, get them a table. This is not the first time I've seen this behavior at Chili's. I've been there multiple times where other customers experience the same problem. My advice to management is train these employees in customer service especially since most them are so young. Don't need attitude in addition to long wait
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 407-857-9909
- Payment method
- amex, discover, master card, visa
- Location
- The Shops at Atlas Park
- Neighborhoods
- Glendale, Northwestern Queens
- AKA
Chili's Bar & Grill
- Other Links
http://www.chilis.com/locations/us/new-york/glendale/cooper-ave-
https://www.chilis.com/locations/us/ny/glendale/cooper-ave
https://www.chilis.com/locations/us/new-york/glendale/cooper-ave
- Categories
- American Restaurants, Bar & Grills, Bars, Hamburgers & Hot Dogs, Mexican Restaurants, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Take Out, Mexican, American, Bar & Grills, Latin American, Burgers, Hot Dogs
Alcohol: Wine, Full Bar, Beer
Good for Kids: Yes