Accelerated Automotive Technologies of New England

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OPEN NOW - Closes at 5:00pm

I find this place to be absolutely disgusting and poor quality work. They over charge and add charges without asking then expect you to pay a way different price after they quoted a different price. Dave the owner is the biggest asshole in the world, he owns a run down shop with bad work and expects people to want to do their business there, but customer service is first thing and I give him a 0. Poor place. Never go there. On top of all that, the stuff is never done on the time! always an excuse as to why it’s late being done. Won’t go there again!!!

My husband brought his car in to get fixed on Tuesday because our usual shop was booked up. Fine. They ordered the part and quoted my husband $440 with parts and labor, and told him they would be working on it yesterday morning, first thing. They called in the afternoon yesterday to let us know that the part had not yet arrived and it would be done by noon today. Fine. We did not receive a call that it was finished until almost 1pm today AND the total charges were $554 because there was "a nut and bolt here or there and some extra labor". They spoke with my husband twice between the initial cost given and pickup and did not mention it being more expensive. They did not ask us if the extra $114 would be a problem. So not only was it a day later than promised, it was over $100 more than we were told it would be. This is not good business practice.

We will NOT return and we will for sure stay where honesty and customer service are the standard policy.