Perfect Cleaners

Write a Review615-859-2178

I was thoroughly disappointed by this dry cleaners' customer service. I started taking my clothes here after looking for a quality dry cleaners near my area. The first few months, everything was great. Then last month, I took my clothes and they came back smelling a bit stale. I brushed it off, as my items were still wearable since you had to basically put your face in the material to notice. I should have suspected something when I walked in to drop them off and smelled the same stale odor. The kicker came though when this month I picked my clothes up, only to get them home, tear the plastic off and be overwhelmed by the smell of...well,...A**. It was so horrible there was NO WAY I would dare wear them to work, or anywhere else for that matter! I took the clothes back, still in the plastic to see if I could just get my money back. To my dismay, as nice as the young lady behind the counter is, she proceeded to smell my clothes and say that they smelled like, get this, PERFUME! I honestly couldn't believe what I was hearing! She then said that I couldn't get a refund, and could only have them clean my clothes again, as per policy. But she also told me that they don't have any chemicals that cause smell used in their methods. I just said 'No, thank you.', took my items, and hightailed it out of there never to return. I'm not sure of their methods, but the smell is getting pretty bad in the store front which might be lingering on the clothes. The small treat for the customer is nice, but I'm paying $50 at the dry cleaners for my clothes to be fresh, not my breath.

Awesome customer service! They give out small gifts to all the customers...I thought that was pretty cool! I clean all my husbands shirts and they never let me down.

I highly recommand this place! Great prices too!!