Pep Boys Auto Service & Tire
11130 Balboa Blvd, Granada Hills, CA 91344
Reviews
01/18/2017
Provided by YPmobileCostumer service from some of the guys at the service area pretty bad. I went there to exchange the power steering fluid in vehicle. I was told they could not just exchange the fluid without running a diagnosis first. I was told if I did not want a diagnosis they would not warrantied the work. I said that was fine, Minutes later guy comes and tells me they wouldn't be able to do the job without testing it first. I told the guy to go ahead and charge me for it. Then he is like well, we won't be able to do it anyway, because your car (car I had taken 2 days ago for same service) had messed up their machine. I felt he was just looking for excuses from the beginning. I don't think he liked the fact I told him which specific service I wanted done in my car. I do all work in my car, but did not feel like doing it or getting my hands dirty. I was very disappointed how this was handled. Came come after buying a kit from a local store to exchange the fluid and my engine oil myself. I would had paid approximately $150 for this service. Oh well. Too bad for this businesses. Because they will lose their clientele little by little. Not going back for service to this location. I would not recommend it.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 818-360-1199
TollFree: 800-737-2697
- Brands
- Pennzoil
- Payment method
- discover, amex, visa, master card, cash, check, diners club, apple pay
- Location
- Balboa Mission Sq
- Neighborhoods
- Granada Hills, Granada Hills South, North Valley
- AKA
Pep Boys Auto Parts & Service
Pep Boys Auto Parts, Tires & Service
- Other Link
https://pepboys.com/stores/ca/granada-hills/11130-balboa-blvd?storeCode=0860
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers