First National Bank

Write a Review817-579-5677

Arrogant. Snippy. Unwilling to help customers. The Pecan VP monitors all customers accounts and treats those customers with more money with extra special treatment (she actively looks at your assets, questionable ethics) I'm very disappointed with my entire experience with all local branches. While closing our checking accounts, the Customer service representative at 377 was belligerent and incompetent. Small town customer service is ridden with such belligerent representatives. So disappointed with my entire experience of 7 + years. BTW, employees are treated according to their ability to ignore serious ethical issues and questionable business tactics. Not saying that nepotism rules but customers beware!!