ENT Consultants PLC

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ENT Consultants is a great practice!

I would not recommend this office to anyone! I am very sad and disappointed that Dr. DeGroot chose to be a part of this office. He is a great doctor, it is the office staff that is not. My son was seen in their office in January of 2012. Dr. DeGroot diagnosed him as needing tubes and tonsils and adenoids removed. His tonsils were so large they were affecting his eating, breathing, sleeping, and speech. I agreed to have the surgery done and headed up front to schedule. This is when I was told that my ENTIRE yearly deductible (I have Priority Health insurance), which is $3,700 would need to be paid before the surgery could be performed. I asked about payment options, there was none. Basically if you don't have the money up front, then no surgery. The very rude office lady then told me how their office and the surgery center lost millions of dollars last year and this was the "new standard" and I would find that every office was doing this now. We left without scheduling. The next week I sold enough personal belongings to get me about half way there. I called back to the office to see if that was enough and could they work with me. The answer was "no". I called around and found SEVERAL offices that do not work this way. This IS NOT the new standard. Unless you have this kind of extra money sitting around, don't waste your time by going to ENT consultants. In fact even if I DID have the money, I still wouldn't go there as they are rude and don't know how to treat patients.