Guardsman
4999 36th St SE, Grand Rapids, MI 49512
Reviews
02/26/2015
Provided by YP.comThis organization belongs in the mafia or cartel .
Scam artists that rip off customers . Never been so irate with the way I have been treated . The "warranty" they pedal on unsuspecting consumers is not worth the paper its written on . How they continue to get away with ripping off so many consumers is mind boggling . these people should be put in jail for the criminal activity they engage in . STAY FAR AWAY AND TELL ALL YOUR FRIENDS . Lets together shut down this gangster organization . The are unethical , disgraceful pirates of our hard earned money !!!!
02/21/2015
Provided by YP.comI wish I would have looked them up before buying the insurance. We have purchased insurance in the past on other furniture from another company and actually used it and didn't have a problem. This place is such a sham! Really? Who has the time to respond in 5 days. I wrote and complained yesterday and said that I didn't want the insurance anymore and I wanted a refund. Can't have that either! You must cancel in most states in 20 day, in 20 days how would I know that I wanted my money back because they are so bad? I wouldn't have any interaction with them by then. In addition, the process to report it takes so long and you have to do a report for each damage to each piece so if there are 2 items damaged in the same piece you have to process 2 reports. You also have to have photos so it took me 1 1/2 hours to fill out the reports for them to tell us nope! Then they also said nope as easy as pie to getting our money back! Bad business!!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 616-285-7870
TollFree: 800-516-0195
- Other Link
- Category
- Furniture-Wholesale & Manufacturers