RX Optical

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CLOSED NOW - Opens at 9:30am

After stopping to nose piece replaced, the tech told me she had accidentally scratched my lens (rather severely) she then told me that they (rx optical) would at no cost to me, make new lenses, to which I was amazed and patient. After several calls and miss steps it turned out the they (RX optical) could not grind my high index lenses as thin as the bargain priced store I went to for them. They offered to try again with a different material, and more time passed. I finally received my call they could not (or would not) grind replacement lenses (as they offered) and they did not even attempt the different material (I suspect, because it was more then they wished to pay for their offer) Being left with the question '' what else can I do?'' I told her, and she refused. So by saying ''what can I do for you?'' they was unwilling or unable to do anything else. I was finally offered a ''Discount" on new glasses (is this how they drum up business?, I do not have any idea) in my parting conversation (still being very calm and reasonable) I told the tech to talk to her boss and let me know what kind of credit would they offer, and could it transfer to my son(?) as he (my son) had optical insurance, and when he tried buying glasses there before with his insurance the glasses were still far more expensive than the discount retailer, I THOUGHT AN ADDITIONAL DISCOUNT might make it more viable. Bottom line I never received the call and when I called I was (sadly) not surprised, to find a promise of a vague coupon discount, which leaves me unsurprised and with little hope of anything coming from their big and flowery promises. *They were very polite.