Harold Zeigler Chrysler Dodge Jeep

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CLOSED NOW - Opens at 7:30am

I chatted online with a sales representative who arranged a test drive for the next day, I provided my name and cell phone, set up the appointment to drive a 2011 Ford Explorer that the sales representative had sent me the link for. When he sent the link I noticed it said location was in Indiana so I asked him if it was in Grandville. He said yes. I also asked that he let me know if the power steering problem prevalent in this year was resolved he promised to research it and email or call me with the results. I never got the answer on the power steering. I showed up for the test drive and was told that car is in Indiana. LIED TO ME, DIDN'T DO WHAT HE SAID. WAISTED A LOT OF TIME!

DON'T TRUST THESE GUYS!

This place RIPPED ME OFF! Took a truck in for an oil pan replacement, I provided the parts and all they had to do was lift the truck up to remove 8 bolts. I have been waiting 2hrs with my car parked in the service bay and only after I bug the salesmen does the car get lifted up. Now in Hour 3 and will be stiffed with a 150 labor bill... THIS PLACE IS TOXIC AND AN UTTER RIP OFF. STAY AWAY AND WARN YOUR FRIENDS

Just bought a car over the internet from these guys and not only did I get a great deal I had fun too!



More dealerships should behave like them!!