Elite Cleaners

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CLOSED NOW - Opens at 9:00am

On 8/29/2016, I dropped off a down comforter to be cleaned. It had never been outside of its duvet cover until I brought it into this place. When I came to pick it up, they had lost it, and tried to give me a different one that was clearly NOT mine. Besides it no longer being down, it was now very old and tattered. The duvet cover is 64" x 84" and the comforter they had swapped out was 68" x 88", which clearly wouldn't even fit inside of my duvet cover. The owner changed my receipt by handwriting a note on their copy after I left the store. I made two attempts to reason with the owner, Alan Cheolwoo Yoo, and a woman I suspect was his wife. They were belligerent, and refused to consider what they had done with my property. Their only suggestion was that I sue them in small claims court. This is a dishonest business. I found them using Google, which linked me to YELP. All I wanted was my comforter cleaned, not the headache and hassle of taking them to small claims court for theft.

The team at Elite Cleaners are helpful and friendly. Their superior service and willingness to handle special needs and urgent requests makes them the best I have ever used.