Beckham Automotive Group

Write a Review618-931-1400

Bought a car, air didn't work so we almost walked away. We were given a 30 day warranty on the air, so we gave it a chance.



Day 1- Dealer Filled Freon

Day 2 - Found and *fixed* leak. No air on driver side

Day 3 - Brake line broke in the middle of driving, scared the heck out of us. (fixed it at our own cost at another service)

Day 5 - Got a quote from another place to fix our air. Beckham assured us "We will take care of it".

Day 6 - Called to check on parts with the general manager. He assured me they'd be in by the next day, just call and check in on them.

Day 7 - 2 calls to GM, always told "He'll call you right back"

Day 8 - 2 more calls, same response, no call back

Day 9 - 2 more calls, second one just put on hold until it was dropped at 15 minutes.

Day 11 - 2 more calls, always told "He'll be in soon". We got a hold of another "manager", and our concerns were brushed off.

Day 12- We finally got ahold of the service manager. We spoke, and things got a little heated. I called back and apologized, and the manager apologized as well. We asked to sell the vehicle back, and the manager appeared to be very understanding, and said that he would contact us by 9:30 the next day with a fair offer. No call at all, and when we called in at 1pm, we were told that the manager was off that day and wasn't even in the office. Lied to again.



Would not buy from this dealer again, and suggest you don't either.