Kawa Japanese Restaurant

Write a Review847-548-3838

OPEN NOW - Closes at 12:00am

DO NOT GO HERE!!!!!!!!Their service is horrendous and beligerent when you question it. You can go many places with the same average, mediocre food WITHOUT the attitude.To point, we had 3 people order the Mongolian Barbeque 'buffet' and the other person Sushi. 10 mins after we had ordered, selected our buffet items, taken it to be cooked, had it cooked, ate it, had several drink refills, we had no Sushi . I had to leave the table, track down our waitress. I simply asked for her to check on the sushi's status. She kept saying, okay, I will, okay, then would either stand there or go to the waiters station. This had me go straight to the sushi station, where the chefs ignored me completely and the waitress went through the same pantomime. Eventually the Manager comes over and immediatelr in an extremely aggressive, belligerent tone attacks me verbally. At this point I respond in kind. No apologies, just verbal aggression. No explaination, just meaness and verbal attacks.This whole intercourse takes another 15-20 minutes, when the rolls are finally completed. Still between that time, and when it is delivered to the table is another 10 minutes, and the sushi is repackaged to go and dropped on our table in a plastic bag (which we did not ask for either).If you want to be treated like dirt and be overcharged for mediocre food, this is your place.

I have here many times and am always very happy with my food, especially the tempura shrimp. To die for. However I am concerned That the service become less friendly and welcoming over time. Still worth a visit

Kids loved eating there for dinner. They got to cook on their own stone grill and also create something and watched the chefs cook.Very fun...

A very welcoming atmosphere. The lunch/dinner buffet had ample items and was well prepared. A good value. Service was very appropriate.

We were greeted warmly upon entering, the wait staff was very attentive and helpful. The food was deliciously prepared and the presentation beautiful! I plan on going back soon!