Ashley HomeStore

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Worst experience of my life. Never buy from them. We purchased a dining room set and a sectional. The table was delivered with a scratch in the wood to which they told me they would paint it in. We finally got them to send another and noticed a week later that the second was also damaged. THEY REFUSE TO DO ANYTHING FOR US. They claim that we should have checked the table better when it arrived. Regarding the sectional, we've had it now for 2 weeks. The cushions are sagging like we've had it for 5. Again, they refuse to do anything and told us to stuff the cushions. Worst quality and customer service I've ever come across.

Was there back on Memorial Day. My wife found a China hutch she absolutely had to have. We explained our situation with closing on the house and that it would be awhile. They said we could put a deposit on it and come back when we were done and it would be there for us. I get a call today and they said it's discontinued and my deposit means nothing. Poor service. Very unprofessional.