Green Brook Buick GMC

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CLOSED NOW - Opens at 7:00am

THIEVES! DO NOT, AND I REPEAT, DO NOT TAKE YOUR CAR HERE TO GET SERVICED!! I took my truck in to get a check engine light diagnosed, and walked out of this service station with an invoice of over $1000! ONE HOUR after I drive out of their location, the check engine light comes back on and they wanted to charge me $500+ MORE dollars for something they missed and should of been originally fixed. This service station is nothing but a bunch of crooks and you should steer clear from this place!! I recommend Vespia, who quoted me about 60% less than GMC Green Brook!

They also do great work and its guaranteed!

STAY AWAY FROM GREENBROOK GMC!!

Green Brook was such a pleasure. With prior financial issues, I was able to secure a brand new vehicle without issues or worries. The vehicle is great and the service provided is always exceptional. The waiting areas are clean and the customer service is outstanding. I love my GMC and enjoy Green Brook very much!

Went in to see a used car from them and first they wouldn't tell me the price of the car. After surrendering my keys to them so they could appraise my trade in they let it and me sit for hours. I asked for my keys back after asking how much the car was and not receiving an answer they refused to give my keys back saying they'd just be a little while.



I should have called the cops then and left.



I signed finance documents with one bank only to have to sign them again for another after the loan didn't go through. This is where they just spam your application to whatever banks they can to get you approved for what they want to charge you.



On purchase the car had a short, the horn didn't work, I was told I could bring it in and have it fixed. Only after they let me wait for another hour or so for them to 'fix' it which meant it say in the service lot before they replaced the fuse.



When I came back to have the short repaired and the ODB plug replaced, it was damaged as I found out after going for inspection.





It took them weeks to order a replacement odb plug meanwhile I could've gone to a junkyard and clipped one and paid $5 and wired it up myself., These clowns told me it was on order and when I went in, suddenly they didn't have it.



They let me sit for hours while they changed tires, brakes, oil for other paying customers. I a paid customer was left to watch as these other people rolled in got their cars serviced and left.



So they could fix my short and then face this same crap again to have the ODB plug fixed.



Just worthless people all around, I wouldn't recommend this dealer or their service department to anyone.