Antrim Way Honda

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CLOSED NOW - Opens at 7:00am

I had to come in to get a recalled part replaced on my Honda. They got me in right on time, and even finished quicker than expected. their waiting area is amazing with soft chairs, and even a café if you're waiting through breakfast, and a gift shop to browse through. It's the nicest dealer/shop I've ever been to.

Take your car there for an oil change, service or a check-up and you need to listen carefully because they will try to sell you something extra with fast talk and then deny they did it (for instance a detail service instead of a car wash - a difference in price of about $90.) My question to them is when a customer comes in with their car and signs a work-order estimate, only to pick up their car with a total cost of almost $200 over the estimate; shouldn�t they have been called first? Not this dealership!They will aggravate you further when the manager answers his voicemail from you 3 days later with an attitude. Wow! I once thought this was a great dealership, and they were good I have to admit, UNTIL I had a problem. Then all niceties are gone � forget customer service. They lost this customer!