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Reviews

09/21/2015

Great Service

I had to come in to get a recalled part replaced on my Honda. They got me in right on time, and even finished quicker than expected. their waiting area is amazing with soft chairs, and even a café if you're waiting through breakfast, and a gift shop to browse through. It's the nicest dealer/shop I've ever been to.

06/17/2009

Customer Service Not Good - Overcharging, poor attitude

Take your car there for an oil change, service or a check-up and you need to listen carefully because they will try to sell you something extra with fast talk and then deny they did it (for instance a detail service instead of a car wash - a difference in price of about $90.) My question to them is when a customer comes in with their car and signs a work-order estimate, only to pick up their car with a total cost of almost $200 over the estimate; shouldn�t they have been called first? Not this dealership!They will aggravate you further when the manager answers his voicemail from you 3 days later with an attitude. Wow! I once thought this was a great dealership, and they were good I have to admit, UNTIL I had a problem. Then all niceties are gone � forget customer service. They lost this customer!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Sat:
SunClosed
Extra Phones

Fax: 717-597-5246

TollFree: 800-473-3113

TollFree: 877-870-8241

Brands
Honda
Payment method
all major credit cards
Other Email

Categories
New Car Dealers, Auto Repair & Service, New Truck Dealers, Used Car Dealers
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