Dr. Wagner's Southridge Optical

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CLOSED NOW - Opens at 11:00am

HORRIBLE PLACE!!! Went in to get an eye exam and waited 30 minutes past my appointment time and when the doctor called me he said my script was still good so why was I wasting my time getting another exam. I was there because I hated my current contacts. After he made it clear he didn't want to waste his precious time on me and the staff was very rude I decided to walk out and go somewhere else. This place used to be nice when I was a kid 10 years ago, but now its horrible. They are never friendly and they make it clear that they do not care about your business what so ever. I went here last year and the lady gave me an attitude when I told her she over charged me, and when she double checked she did and she still didn't apologize. I WILL NEVER EVER EVER step foot in this place again. America's Best outside the mall across the street is way better.

My friend went to Dr wagner at stein optical and his lenses were $255 I paid $95 for the same at $18 dollar eye glasses they are rip offs

Save your money and go elsewhere! I DO NOT recommend. Shady business.



I went in to get my annual prescription for a contact fitting, he was recommended to me for his "low prices". I've been using contact lenses since I was 14, I know about brands and pricing. You should too if you've used contacts for a long period of time if not do your research.



During my visit, I requested to stick with my prefer contact brand I've been using for two years. Dr.Wagner was very receptive and agreed they were the best fit for me. He prescribed what I requested.



When I went to pick up my contacts, I was given these off brand yellow boxes which I'VE NEVER HEARD OF OR SEEN IN MY LIFE. If you have received these yellow boxes I suggest you do research on them. I obviously refused to take them. The receptionist said that I would have to see the doctor to change prescription, I said I would love to. She then in a matter of minutes proceeded to ordered what I requested, without seeing the doctor. Weird, contrary to what she originally said.



If you have ever been to a reputable optometrist you will see the difference in quality to that off Dr.Wagner. Dr. Wagner has a particular shady way of providing quality care for his patients. I wonder if it has anything to do with the the kind of patients he attracts?



I would suggest he has a business audit and then have Dr.Wagner go back to school to relearn ethical practice.



I'd be happy to recommend other trusted optometrist.

Went in as a walk in and got my glasses in an hour.

Awesome! Dr. Wagner was amazing. I even got to see pictures of my eyes. He explained everything so well. Then Lizzy helped me find my frames and I got a great deal. Everyone was so nice. The office is beautiful!

I went to Dr. Wagner after going to Stein Optical for the past 15yrs. Reason I ended up there was a bad experience at Stein Optical. Two ladies at SO were sitting around and I had to ask for help even after the manager said someone will be with you soon. Two other people walked in after me and got help before I did. I went to Wisconsin Vision and had glasses and sunglasses ordered and the lady call me back after I paid for them and said the sunglasses are ladies but we can still order them. I am a sales manager and this did not go over well with me so I cancelled the order. When I walked into Dr. Wagner. it was a great experience. The lady even showed me the girl sunglasses and told me to stay away from those. From the emax to the sale it was great. I am glad I ended up there because I really liked the glasses I got. I did not mention I went to Pearl Vision after calling them the day before and the lady on the phone said they take walk in's and the doctor is always there. When I went in and asked for an exam she said it varied when the doctor is in and gave me some odd times of the day when the doctor is available. If you read this I am writing as a father of 2 who is strapped for time. In and out in about an hour. They were actually cheaper than the other places I went to as well. If you care about customer service this is the place to go. For anyone who is looking for a better deal and maybe save $20 good luck when you have a problem with your glasses.

I went to see Dr. Wagner because I hadn't had my eyes checked in a very long time. I had seen him a few years back and when I went in he still remembered me. He even remembered where I went to school from my previous visit. He and his employees treated me as if I was the most important person in the office, and it appeared as if other people felt the same way. They helped teach me how to put in contacts for the first time. I was a bit slow at learning but never felt rushed. They also helped me to pick out a pair of glasses that look great on me for a very reasonable price. GREAT place with a GREAT staff and a GREAT doctor!

I made an appointment for contacts and the lady told me it would be $30 bucks for the exam and a trial pair well when I get to pay it came to $95 bucks. The lady told me it was $30 bucks off. They were rude didn't want to help me with the difference. And there excuse was the girl was new that shouldn't matter they need to train the employees better. Would NOT recommend to anyone and I'll be telling everyone not to come there!

I was very interested in a particular Coach frame they had at the store Coach Mallory 585 so I had the clerk price it out considering they were having a 50% off sale I expected I would receive a decent price. I was quoted 459.95 for the frames with 50% off so 229.98 std lens package was $131.00 total of $360.98. I wanted to check a few other places to see what was out there so proceeded to go to Tower Optical and was priced for the indentical package $255.00 buyers beware make sure you are price shopping.

I went to Dr. Wagner becasue they took my insurance. The Doctor was very nice and the ladies behind the counter very helpful. They have trendy eyewear and they do one hour sevrice. The Dr. even rememberd me from my last visit in 2007. Highly Reccomended!

In 30 years I never knew i couldnt see, til i got my first pair of glasses at dr wagners. I always went to wlamart and I kept telling them that I couldnt see through my glasses. They told me keep them on and after a few days you'll be able to "get use to" the new prescription. After two month, I still couldn't see. On a shopping trip to the mall with my daughter, I saw Dr wagner's 3 for 99 special. I went in to inquire. Although I didn't qualify for the special, I did leave with a pair a glasses with my actual prescription. Now Im happpy to say, I CAN SEE. Thank you Dr Wagner.