Poblano's Mexican Bar & Grill

Write a Review336-316-1212

CLOSED NOW - Opens at 11:00am

It was my birthday and I decided to try a new restaurant. I choose Pablano's Mexican Bar and Grill. It was such a huge disappointment. First, upon arrival - the restaurant was very dirty. (Underneath the tables, food was all over the place and napkins, very unclean.) Then the service was extra slow and inattentive. I went to use the restroom after my meal, this was lunch time and i found 3 roaches skirting across the bathroom floor Ugghh.. that was horrible. I can honestly say, I never return, the food was lukewarm at best and not very tasty.

The Food was GREAT!! But the service was slow. After we were sitted it took forever for someone to come and take our order and refill our drinks. Alot of staff walking around not waiting on to many people.

this place has gone down the hill, It use to be good, esp Take out is never right, Check your order and Bill, They always polite but orders are incorrect, food always gets thrown in and mixed into. Even if you order for five people they will give you one salsa and a bag of chip. when you complaint they will apologize but no improvements, It getting worst and worst. My last few order had no forks or knives....if that tells you., Manager Said that this is the first time heard of compliant.....Hello did I not just called you last weak.

Order lunch there and have it delivered to dental office. One employee asked for no cheese because she is allergic. Manager called our office manager and said there was a "camera" in the kitchen and that we were lying. Refused to bring employee new dish or return her money. Asked that our entire office not order from there anymore.