Ziglar, Robert B Jr DDS

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Buyer Beware!

My college student wanted a local dentist & Dr. Ziglar was recommended by a friend. When she made the appointment, she asked if they took her insurance and was assured they did. We did not discover that they were out of network until after Dr. Ziglar gave her an exam and 3 fillings (even though she brushed and flossed daily and her regular dentist had not seen any issues 6 months prior). She was billed over $1100.

I left two messages for Dr. Ziglar to call me so that we could discuss the situation, but he never returned my calls. My daughter sent a letter to him explaining the situation and asking if there was a way to work something out. His office manager responded by offering her a payment plan.

We have been a military family for 25 years and the question, “Do you take my insurance?” has always been sufficient. This was an extremely expensive lesson in knowing the right question to ask.