Dr. Julie J Erwin, MD

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I absolutely LOVE Dr Erwin, she is fantastic... However the office staff is HORRIBLE. I called to cancel an appt for my son and rescheduled. I repeated the new date and the woman confirmed. Sure enough, I arrive and the lady said the apt was the day before and they could not attend to my son. The office was empty! Then, I went home and a $20 cancellation fee was ready for me in the mail. When I called, they said I never cancelled the original appt. After asking to speak to the doctor or at least leave a message, the staff became SO rude and refused to take a message for the doctor! I called several times and they refuse to leave a message or even give me an email. Today, I asked to check the status of the medical file transfer I requested more than a week before and the RUDE RUDE RUDE lady said "I know who you are and I specifically told your husband it was going to take 30 days". She continued to talk to me as if I were a child and, again, refused to take a message for the dr. AWFUL