Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

02/10/2020

Very Unhappy

Went to East Carolina Powersports this past Saturday. I was looking at a Harley Davidson that i was interested in purchasing. Said motorcycle had been on their website for over a year so i was a little worried that something was wrong with it. Contacted them early in the week by email and received a response in a couple of days. Emailing throughout the week i told the salesman (Mr. Paul) that i wanted to come and see it. He sent me a email late in the week to tell me the saddle bags were no longer on the motorcycle, i said no problem. Got there not long after they opened Saturday and was met by this salesman (Mr. Paul) and he ask if i needed help. Told him i was just looking. Found the motorcycle and it not only didn't have the saddle bags the front fairing was not on it. Never mentioned that in the emails!!!! Ask him about the fairing and he said it must have been broke is the reason it was not on there but he really didn't know and he went back in his office to finish his breakfast. I had driven 2.5 hours to see this motorcycle based on what was posted on their website and he just blows it off like no big deal!!!!!!

ES
Eric S.

05/20/2017

Provided by YP.com

great sales and service team. Took my Seadoo there with running issues and they had me up and going in no time.

DM
Donald M.

07/30/2015

Provided by YPmobile

Worst service in my life, they had my ski for ten weeks and racked up over $600 in extra charges that was never approved or even discussed! They never even called me one time to discuss charges! Got it back very dirty with used oil in the bottom of the moter compartment, debri in the impeller, and approx. 8 extra hours on it? Argued with the owner and was even threatend! Do not go there they do not know what they are doing ! Horrible !

JA
J. corey A.

07/05/2014

Provided by YP.com

If you value your hard earned money and recreational vehicles/watercraft, DO NOT take them to East Carolina Powersports for repair or maintenance. I had a Yamaha Waverunner with a frozen throttle shaft, that under the recommendation of one of the partners from my practice, I took there for repairs. After having it for 9 months, they only rebuilt the carburetors, which in no way addresses the throttle shaft. They put the carbs back on the engine, with the throttle shaft still frozen. During the whole 9 month process, which they initially said would take only "a couple of weeks," they never called me to give me any updates on the progress of the repairs. I constantly had to call them to get updates and to make sure they were actually working on the Waverunner. They sent the carbs out of the shop to be rebuilt at their Goldsboro location, and ended up actually losing the carbs for a couple of weeks until they were found on a back shelf. Fortunately, I was able to find a good deal of information regarding the frozen throttle shaft problem online, and after picking up my Waverunner, I performed the repair myself. It took me two days to do what East Carolina Powersports, supposedly Yamaha certified technicians, couldn't do in a nine month period of time. Greenhulk.net is a great resource for those interested in doing repairs/upgrades yourself on personal watercraft. I'd also mention that when I took the exhaust and carbs off myself, none of gas or oil lines on the carbs had been resecured with zip ties, the way they come from the factory. If an oil line comes off of the carbs, the engine/piston will seize and cause extensive and expensive damage. There were also several loose washers, bolts, and a random spring in the hull, which could also damage the craft. They also managed to break the fuel selector which they probably didn't even notice and didn't fix. All in all, the service and craftsmanship/attention to detail was extremely poor. I wouldn't recommend using East Carolina Powersports for repairs to anyone. The only redeeming factor was that the owner was apologetic and he only charged me for the parts to rebuild the carbs and deducted the labor.

J
jetskiguy

05/28/2013

Provided by YP.com

Don't go!!! Took my late model jet ski in for an oil change...two months later got it back . The bill was over 400.00. Said it also needed a battery that I had just replaced. Put jetski in garage over the winter and it wouldn't crank come spring. Battery wouldn't even take a charge. Called ecps , they said it was my fault for not trickle charging over the winter....Crappy service and crappier people.

03/05/2010

Truly Awesome Business

East Carolina Power Sports has been in business for a long time and continues to thrive as a business even in a depression. It's hard to sell anything in tuff economic times but East Carolina Power Sports is still doing well because of their great customer service and unmatched prices on new utility vehicles/ watercraft. I am a personal customer because of how reasonable they have been with me on price and their exceptional low cost customer service. If I was going to buy a new or used Sea-doo, ATV, or Jet boat tomorrow, it would be from these guys!

More Business Info

Hours
Regular Hours
MonClosed
Tue - Fri:
Sat:
SunClosed
Brands
Boss,polaris,can-am,aluma, Yamaha Motor
Payment method
amex, discover
Other Email

Category
New Car Dealers
Suggest an Edit