Regional Acceptance Corporation

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What a terrible Bank to get a auto loan from!! We just completed our 72 months agreement on July 20 from July 2010 but NO TITLE?? DONT KNOW HOW 4 EXTINSION BECAME 15 EXTENSION? HOW CAN THERE BE A BALANCE OF $12,000 AFTER 72 MONTHS WHEN THE TOTAL AMOUNT OF THE LOAD WAS $18,000 AFTER $5,000 DOWN PAYMENT? THEY BEEN REFUSEING TO GIVE US THEIR LICENSE NUMBER & LEGAL DEPARTMENT NUMBER FOR ABOUT 6 MONTHS NOW. ALL CALLS BEEN RECORDED AND NOTED. WE JUST FILE FRAUD FOR ALL PAYMENT THAT WERE PAID FOR THE LAST 90 DAYS AND WE ARE WAITING FOR THE BBB TO GIVE US THAIR LICENSE NUMBER SO WE CAN START LEGAL ACTION.

I made a payment for a customer who was in a house fire and is in a coma. I have been making his payment in order to keep his car up to date for when he gets out of the hospital. I just found out that the first payment I made did not go towards a regular payment because his account was already paid. Customer Service SUCKS!!! They refuse to talk with me at all, even though it has been MY credit card being used for his payments. I WOULD TOTALLY ADVISE EVERYONE TO STAY AWAY FROM THIS COMPANY!!! THEY ARE BAD NEWS!!!!