Plaza Jewelers

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I had a Victorian ring that needed two prongs retipped. The first place I called said the cost would be $50 for the first prong and $25 for any additional prongs...which I thought was a somewhat fair price; however, they said it would take almost 4 weeks, and I needed it sooner.

I called Plaza Jewelers, and not only were they cheaper ($50 for both prongs), but they had my ring finished in less than a week. The repair was beautifully done, and you can't even tell which prongs were retipped because they're a perfect match with the other prongs. I'm glad to have found a local jeweler who does quality work at a reasonable price, and I plan to use them again.

My husband had taken my heirloom engagement band and wedding band/jacket into these guys to get them resized, and also to get the bridge repaired, since the solder point had cracked. When we got them back, there was a large gouge mark in the heirloom band, which was hidden by the jacket, and there was a scorch mark on the jacket. My husband took them back in, and when they came home this time, one of the bands that makes up the jacket was completely warped!! The attitude we received the whole time was that oh, their jeweler wouldn't do that, but we'll fix it. Like it was a favor!!!! All I wanted was my bands resized and the crack repaired, and now my band is weakened greatly, and it looks terrible. What a way to treat people.