Kidd Pediatric

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CLOSED NOW - Opens at 9:00am

While Dr. Kidd may be a decent doctor, his office contains some of the worst staff I’ve ever dealt with. Additionally, some of his methods and old and outdated. You rarely see Dr. Kidd, it’s usually a practitioner instead. The front office staff is the worst! They are extremely rude and lazy. They refuse to work with your insurance to file claims properly, and, instead, pawn those duties off on the patient.

Every other medical office I’ve ever visited has kindly called insurance companies to file claim, multiple times if needed. Dr. Kidd’s staff refuses to call after the first time and will rudely harrass you for payment before engaging with the insurance company. If all they are going to do is schedule patients, they could probably cut some heads.

Transferred after 6 months and have no issues with the new doctor.

Both of my son's have been seeing Dr. Shmalo for about 2 1/2 years. He is a wonderful doctor. He is very personable and cares about his patients. He will refer a child out to a specialist when needed. Most doctor's hesitate until it is too late, but not Dr. Shmalo. He really cares for the children!