Smiley's Roll-Offs

Write a Review864-229-6965

OPEN NOW - Closes at 4:30pm

I called to get a roll off container to have our house demoed after an oak tree fell through it and destroyed it. I reached out to to them and spoke to Kelly. She quoted me a price and assured me that the containers would be available on Friday. She kept her word... they delivered that Friday, but they failed to tell me that they close on Friday at Noon! There was no other contact listed anywhere, nor hrs of operation, so I was stuck with a crew and equipment I paid for and no one told me that they couldn't do anything on Friday after Noon. On Monday I called and spoke with her again and asked why no one told me about them closing on Friday at noon, and her reply was "had I known that you needed someone to come out after closing I would have kept someone on so that they could service you." Ma'am, there was no way for me to tell you that I needed service after Noon because no one told me that you guys close at that time. I found this horribly unprofessional. She never took any ownership for their lack of communication. So I asked her for their hrs of operation for Monday. She told me that they closed at 5 pm. They came out early afternoon and dumped the 2 containers that were on the property. I have currently been calling since 2pm ( again I have a crew and machinery that I have paid for) and no one is answering. I've left numerous voice mails and I've yet to have a call back it's 4:22pm. I will never under no circumstances use this company again. I try to support small businesses in the community.... but Smiley's makes it impossible to be successful at doing that. If you have time and money to waste then Smiley's is perfect for you.