The Home Depot

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Friday, November 24, 2016 around 12:00 noon:

I have shopped at this Home Depot in Greenwood Village many times, and the customer service has been ok. This times, for the first time, I went to rent an electric power washer.

I went to the tool rental department and talked to a short and older guy (I didn't get his name), who did his job and saying what can I do for you. I had to get the details of the rental out of him by asking questions.

Saturday, November 25, 2016, around 11:00 AM:

I went to return the electric power washer and at the entrance of the tool rental department, a guy takes the machine inside. I get in and stand in front of the counter. Once there, there was a big-overweight guy (too bad I didn't get his name) looking at his monitor. Ignored me as if I wasn't there. The guy who took the machine didn't even tell him I was returning a machine. After 2 minutes waiting since I thought he was busy, he turn his head and asks "return?". I didn't hear him and asked him "I'm sorry?". The big guy yells at me "RETURN???". He caught me of guard. So I said yes while processing what just happened. I signed, said "thank you" and went on my way.

I hope not, but this stereotype of being a Mexican-construction worker or a Mexican-house renovation guy or anything else is not a reason to be yelled at like that by a big white guy. Unless that the way he talks to everyone in this line of work. By the way, I have many Mexican and Central American friends and I happen to be a Latino from South America; we have a lot in common.

I was just excited, as a second grade teacher and not handy at all, to work on power washing my house wooden fence and the driveway. I for sure teach all my 7-8 year-old students to be kind. Treat others the way you want them to treat you, which should always be with kindness.