Bateman Carroll Funeral Home

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Their team did not communicate well with each other. After almost 2 weeks they still had nothing about he online obituary . Their Location Manager had no ideal what was going on with his team and why they had done nothing. They were very quick to take money, but then follow through and answers were not there. Very disappointing.

First, the services provided were good and the employees were all wonderfully nice as they collect piles of money from me. Funeral homes often work with a captive and venerable clientele. Therefore, they have a higher obligation to charge fairly for services and products. Bateman Carroll Funeral Home does not meet this higher obligation.The caskets are far, far too expensive and Bateman Carroll could offer caskets for far less and still make a good and fair profit 25% profit on each casket. Luckily, we went outside the home and bought a wonderful casket for Cosco online. It saved us over $1700 dollars and arrived on time and was beautiful and wonderfully built. The director was not pleased that we purchased a casket elsewhere and certainly did not inform us that purchasing a casket elsewhere was even an option that could save us thousands. The other services provided turned out to be about 20 percent more expensive than other funeral homes in the area. This high level of profit is not acceptable, given the type of business.I would not use a Bateman Carroll Funeral Home again.

I went to Bateman/Carroll to get a quote was blown out of the water by their prices, my friend's mom would have to take a loan against her house.